Privacy Policy

Who We Are

Nouvest is an AI automation agency based at Via Carlo Maderno 19, 6900 Lugano, Switzerland. We are the data controller for your personal data collected through this website.

Data We Collect

We collect the following types of data:

• Personal data provided voluntarily (name, email, phone, company)
• Technical data (IP address, browser type, operating system)
• Usage data (pages visited, time spent, actions performed)
• Communication data (messages sent through contact forms)

How We Use Your Data

We use your data to:

• Respond to your information and contact requests
• Provide our AI automation services
• Improve the user experience of our website
• Comply with legal and regulatory obligations
• Send you commercial communications (only with your consent)

Legal Basis for Processing

Your data is processed based on:

• Your explicit consent for marketing activities
• The performance of a contract or pre-contractual measures
• Our legitimate interest to improve services
• Compliance with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. We use SSL encryption, strict access controls and periodic audits to ensure information security.

Data Sharing

We do not sell or share your personal data with third parties, except:

• Third-party service providers necessary for website operation (hosting, analytics)
• When required by law or by competent authorities
• In case of merger, acquisition or business transfer

Your Rights

You have the right to:

• Access your personal data and receive a copy
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Request data portability
• Object to processing for marketing purposes
• File a complaint with the competent supervisory authority

Cookies and Similar Technologies

Our website uses technical cookies necessary for operation and analytical cookies to improve user experience. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal data only for the time necessary for the purposes for which it was collected, in compliance with legal obligations and our business policies. Contact data is retained for a maximum of 3 years from the last communication.

Minors

Our services are intended for persons over 16 years of age. We do not knowingly collect personal data from minors under 16. If we discover that we have collected data from a minor, we will delete it immediately.

Policy Updates

We reserve the right to update this policy periodically. Substantial changes will be communicated through our website. We recommend that you regularly consult this page to stay informed.

Privacy Contacts

For any questions regarding the processing of your personal data, you can contact us at: